Lead from the front The ‘Head Chef’ is often seen as the most important part of a restaurant or event staff, the ‘super power’ in the team, and yes, sure enough the chef is vitally important.  However, whether you’re a high end eatery or a huge city event, your front of house staff plays an incredibly important role communicating your offering to diners and drinkers whilst also creating just the right atmosphere and showcasing your food. Therefore, the quality of your front of house staff is paramount to determining the difference between a great customer experience, and a mediocre one. Having the right staff to take care of customers, provide warm, engaging and informative experience is only part of the puzzle, and learning how to motivate them and lead from the front is vital. Front of house have a pivotal role in captivating and engaging guests, therefore they need to be warmed up, primed, informed and enthusiastic. I Need Event Staff HQ want to share some great tips so that you can ensure a smooth service or event with a well prepped and fully motivated team. Be prepared  It’s crucial that you are prepared to brief your team. List everything … Continue reading Are your event staff motivated?