“What a great experience” is what we want every customer to be whispering as they leave your Gold Coast event; whether they’ve had a quick tray of fast food or a 9 course degustation menu, paired with the perfect wine. We want your customers to come back, time and time again, because they love what they get. Your staff must help create the best experience possible.
The restaurant industry here in Australia is fast becoming crowded and hugely competitive. Event organisers are having to go above and beyond in order to compete. Regularly switching things up to stay on top can help. Using an Events Agency when you are looking for staff is a great way to get the right staff every time.
At I Need Event Staff, we understand how critical it is to have a strong team on which to create a great event experience for everyone who walks through your doors. Here are some critical points that we think will push you to the top.
There’s no possible way you can deliver high end dining experiences without quality ingredients. Think about where you are sourcing from, where the food is produced and if possible meet with the producers. Customers are becoming increasingly investigative when it comes to what they are ingesting. Event staff who can relay a list of food producers are great weapons in a Gold Coast event’s armoury.
The ambience you create at your Gold Coast event isn’t necessarily much to do with the colour of the walls. It’s more to do with the staff you hire and the way the event is run. The quality of your event staff has a huge impact on the ambience inside your venue, regardless of the music you are playing. If your front and back of house can work seamlessly as one, the ambiance will be on point.
The choices you make about the look and feel of your event can be the difference between a customer singing your praises or not. Think about how loud the music is. How comfortable are the furnishings? Is the venue easily accessible for the elderly or disabled? The theme you choose could have an impact on what your patrons are ordering from the menu and the bar.
Research shows that the decor you use in your event has a significant effect on your diners: nautical themes encourage patrons to order seafood, and diners are more likely to order drinks that suit the theme of the restaurant.
People may be flocking to your brand new Gold Coast event, but unless you have superstar staff to match your ‘Instagrammable’ menu, you may as well shut the doors. The right staff will be the icing on the cake, the last piece of the ‘profitable event’ puzzle. Unifying all staff and encouraging communication among them is key to having that top event people want to return. Hiring the best possible people for the job and giving them the incentives to take the customers dining experience to the next level is as important as what’s on the plates.